Return & Cancellation Policy

This Agreement was last modified on 12th October 2020.

Return & Cancellation Policy

  1. Return / Replacement request for any Order should be submitted as per Vendor.
  2. Damaged / Missing / Empty Packages need to be returned as per Vendor.
  3. Refund/Replacement will be initiated only upon receiving of the product and Replacement will depend upon the availability of the product.
  4. In case the product was damaged while in your possession, swadeshibabu.com will not be under any liability to process the refund / replacement.
  5. Return Package should have the original Price tag and Packaging slip as per Vendor.
  6. Order Replacement can be done in Wrong Size / Color / Style / Quantity as per Vendor.
  7. Order Replacement can be done in Missing Parts / Accessories as per Vendor.
  8. Order Replacement can be done in Defective/ Damaged (if not under Manufacturer’s Warranty*) as per description.
  9. Few products are Non-Returnable. Please refer to the product page for further reference
  10. For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre.
  11. The replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.
  12. There may be certain orders that Seller is unable to accept and has the right to cancel either by the Seller directly or Seller can instruct swadeshibabu.com to cancel such order.
  13. In case of requests for order cancellations, Seller reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if Seller receives a cancellation notice and the order has not been processed, Seller may cancel the order and refund the entire amount to Buyer within a reasonable period of time. Seller will not be able to cancel orders that have already been processed by the Seller. Buyer agrees not to dispute the decision made by Seller and accept Seller’s decision regarding the cancellation.
  14. In case the Buyer has availed any benefit under any marketing or promotions provided by swadeshibabu.com in relation to the Product / Purchase, for which the order has been cancelled by the Buyer or by the Seller, Buyer agrees and authorizes swadeshibabu.com to recover such benefits from the Buyer or the same from any refunds to the Buyer.